If you’re reading this, it’s probably because I sent you a short email.

I value our finite time and attention, and while I also find conversations to be rich and meaningful, the trick is knowing how much is appropriate, and when. We both have a lot of email running through our inboxes, I presume, so I’m sure you’re familiar with where I’m coming from.

I’m sure it comes as no surprise that as the systems-minded guy that I am, I’m always looking for the best way to use our time, energy, and attention wisely. And, because so many of the emails I receive are questions that require lengthy, process-driven, and often multi-step directions or answers that often deal with tech-heavy applications, I’m finding I need a way to give you the response you need, along with the timeliness I need to continue to do the paying work I need to to keep the doors open.

So, my solution du jour is this:

  • Write brief, succinct emails,
  • direct you to lengthier sources (tutorials, videos, articles) if needed and possible, and
  • save the personal connections for longer conversations, like phone calls (or coffee if you live in Austin!).

I’m happy to have deeper and extended conversations with you if needed, and if the answer I gave you doesn’t “scratch the itch”, then by all means, keep asking. You are important to me; and, so are the many others whose emails are in my inbox, right after yours.